Return Policy

RETURN & POLICY

At MODCLAIR our number one goal is our client’s satisfaction. We want ever client to love their purchase. Therefore, please take the correct time needed to read through our return policy. If you have any additional questions concerning the return policy please contact our customer service department at info@modclair.com.

Damages must be reported within 48 hours of receipt. Refunds are credited in the original form of payment. Please note that shipping charges are non-refundable. For all eligible returns, customers are responsible for shipping charges.

RETURN ELIGIBILITY

Items must be new, unused, and in original packaging with original tags to qualify for a refund or exchange.

Returns will be refunded in the original form of payment. Please note that shipping charges are non-refundable. For all eligible returns, customers are responsible for shipping charges.

The below categories are final sale and cannot be returned, cancelled, or exchanged:

Furniture
Lighting
Art
Wallpaper
Vintage Items
Textiles
Floor Samples
Gift Cards/E-Gift Cards

Additionally, all orders placed through International Checkout are final sale and cannot be returned or exchanged.

HOW TO RETURN YOUR PRODUCT

Email customer service at info@modclair.com to start the return process
Pack and securely seal the merchandise in the original shipping package if possible.